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(Archive) Digital Diagnost C90 TubeHead

Designing for true human connection
Design Talk by Reinoud Bosman at 13.30 and 15.00 hrs at the Philips Museum.

This project was part of DDW 2019
Digital Diagnost C90 TubeHead

Getting an x-ray can be a daunting experience. The incessant waiting, the sterile environment, the big industrial machines, the “not-knowing”. It’s in these moments that true human connection is most needed.

Philips Experience Design was presented with a challenge to reimagine radiographer workflow to enable clinicians to be more present and connected with their patients. The Design team leveraged UX discovery techniques to define experience drivers and workf