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FAQ

Get answers to our most commonly asked questions about Dutch Design Week. Please check the answers below before contacting us.
GENERAL

When is Dutch Design Week?
DDW will take place from 19 until 27 October 2019.

Where exactly will DDW take place?
The festival is distributed over 110 locations throughout Eindhoven. Check the DDW Programme for all locations.

What are the opening hours for DDW?
DDW is split into various design areas. The opening hours are different for each location, but most are open daily from 11:00-18:00 hours. The opening hours for the Design Academy Eindhoven at Campina are different: Saturday 19 October from 13:00 - 18:00 hours, 20-27 October from 11:00 - 18:00 hours. Have a look at the programme for more information and specific opening hours. There is also an evening programme with amongst others DDW Music Festival performances. Have a look at the Effenaar website for more information on tickets and the line-up.

I have no transport. How can I reach all the DDW locations?
All DDW locations can be reached easily by bicycle. There are OV bicycles for rent at Eindhoven Central Station. Or take a Renault Design Rides to and from every DDW location (only available with DDW wristband). Please note: If you do not have a DDW wristband, you cannot use the Renault Design Rides. With the Hop-on Hop-off busses you can travel to all paid and unpaid DDW locations. The Hop-on Hop-off bus offers 9 days of free travel with a DDW wristband. Don't have a DDW wristband? Then you pay €5,- for a bus ticket that is valid the entire day of purchase for all DDW busses and all routes. You can buy the ticket directly in the bus (pin only). The busses drive in the order of the Design Routes.

Where can I get an OV-bike during DDW?

During DDW, NS OV-Bikes will place additional OV-bikes in a special pop-up store at the Kennedylaan, in the old municipal parking facility at the bus square (opposite to the kiss&ride spot). The OV-bike pop-up store is open from 8:00 - 22:00 hrs. All public transport bicycles will be transferred to the pop-up store during the DDW, so it is not possible to get OV-bikes from the usual north parking facility during DDW. The OV-bikes at the south parking facility (at the city side) will stay available as usual.

 

I’m at the Witte Dame, but where can I find the Design Academy Graduation Show? It’s here every year, isn’t it?
In previous years the Graduation Show did indeed take place in the Witte Dame, but since last year it has a new DDW location. You will find the Graduation Show at the Campina site along the canal. See the location here on Google Maps.

How can I reach Eindhoven during DDW?
By Train
Coming by train to DDW, you will step right into a whirlwind of design. The intercity will take you to central station in the city centre. Local trains also stop at Strijp-S station. Check from 10 days before departure the Reisplanner on ns.nl or the Reisplanner Xtra app. NS has a special offer for train + ticket DDW, available from 17 September in the NS Spoordeelwinkel.

By Car
Eindhoven is easy to reach by car. From Amsterdam/Utrecht via the A2, from Rotterdam/Tilburg via the A58, from Antwerp via the A67, and from Arnhem/Nijmegen via the A50. In and around Strijp S/T/R and in the city centre there are sufficient paid parking spaces. Route description.

By Air
Eindhoven Airport has a rapid bus connection that will take you to central station in no more than a quarter of an hour. From there, the various DDW locations can be reached on foot, by bicycle or using public transport. You can also hire a taxi if you wish: the fare from the airport to the city centre costs about € 25.

Can I take my bag inside with me?
You can take your bag with you to all of the DDW locations. Please note: no lockers are available at the festival. 

Can I bring my pet with me?
For all the paid DDW locations, except Sectie-C, only guide dogs are allowed. At the other locations there may well be other rules. Check the programme for the location concerned for all the info.

May I bring food and drink with me?
You are allowed to bring your own food and drink with you, but an extensive food&drinks programme is available. You will find more info on all food&drinks locations via this link.

TICKETS

What can you do with a DDW Ticket?
During DDW there are presentations and designers for you to visit at 110 locations. The DDW Ticket can be exchanged only once for a wristband, which gives you 9 days access to:

  • Klokgebouw
  • Veem - Dutch Design Awards exhibition and more
  • Graduation Show 2019 by Design Academy Eindhoven at Campina
  • Van Abbemuseum - GEO DESIGN: JUNK by Design Academy Eindhoven
  • Sectie-C - Kakakaka
  • Kazerne - Home of Design
  • Dutch Invertuals - The Circle
  • TAC - Trajectories
  • Warehouse of Innovation - New Order Of Fashion / Modebelofte and more
  • Philips Museum

Day tickets are not available.
Children under 12 visit DDW for free.

Please note: This year, it will not be possible to visit DDW Music Festival performances with your DDW Ticket. For more information on the DDW Music Festival Ticket, check the info below or go to effenaar.nl.

 

What is a DDW Pro Ticket?

With the DDW Pro Ticket you have all the benefits of the regular DDW Ticket PLUS the following extras:

  • Renault Design Rides on call; order a free Renault Design Ride by phone and enjoy a ride to all official DDW locations. 
  • Daily Preview Tour: Klokgebouw; accompanied by a tour guide you can enjoy a 50-minute tour of a number of the highlights in Klokgebouw. The Preview Tour offers Pro Ticket holders the opportunity to visit Klokgebouw outside opening hours. This tour can be booked daily from Sunday 20 October between 10:00 and 11:00 hours.
  • Access to the DDW Talks programme at Fifth NRE.
  • Access to the VIP Lounge at Kazerne – Home of Design members club, an informal work and meeting place with free Wi-Fi.
  • DDW tote bag with the Post Visual of DDW 2018 and DDW pin.

The Pro Ticket is only for sale online.

 

How much does a DDW Ticket cost?

  Early Bird (valid up and until 18 September) Online At the door 
DDW Ticket € 17,- (incl. service costs)  € 20,- (incl. service costs)  € 23,- p.p. 
DDW Student / Child (12-18 years) € 11,- (incl. service costs)  € 13,- (incl. service costs) € 15,- p.p.  
DDW Family Ticket 
(max. 5 persons with max. 2 adults) - Only available at the door  € 52,50 
DDW Pro Ticket € 90,- € 100,- Only available online
Children up to 12 years   Free Free Free 

The service costs for online tickets are included in the price.

But I only want to go to the Klokgebouw? 
Unfortunately it is not possible to purchase separate tickets for the Klokgebouw, VEEM, Graduation Show Design Academy Eindhoven, Van Abbemuseum or Sectie-C. You can purchase day tickets for Kazerne (€3), Dutch Invertuals (€3), TAC (€3), New Order of Fashion / Modebelofte (€3) or Philipsmuseum (€9).

Is my DDW Ticket valid every day?
Yes. 

Where can I purchase an exit ticket for the parking garage in the Klokgebouw or the parking garage Om de Hoek?
These tickets can be purchased from the ticket sales desks in the Klokgebouw for €9 and are valid all day or for another day as you wish. The parking exit tickets are valid for all the parking garages and carparks in Strijp-S but not for parking along the street and should be fed into the ticket post at the barrier. You no longer need your original parking ticket.

Is there a discount for wheel chair bound visitors?
No, there is no discount for wheel chair bound visitors, as everything is accessible in a wheel chair. It is possible for 1 carer to collect a free wristband at the service desks in the Klokgebouw and Campina. At the Van Abbemuseum, Sectie-C, Veem and Eindhoven Central Station this can be requested at the regular ticket sales points.

 

Is there a special discount for over 65s?
No.

Is there a special NS discount offer again this year?
Yes! Via the NS Spoordeelwinkel website you can purchase a DDW Ticket with a return train ticket for €29 per person.

Where can I exchange my e-ticket for a wristband or where can I purchase a ticket at the door?  
You exchange the DDW Ticket for a personal wristband, you can do this at the following locations: 

Exchange locations DDW Ticket Pro Ticket
Klokgebouw V V
Veem V X
Campina V V
  V X
Sectie-C V X
Station Eindhoven Central V V


You cannot collect a wristband for someone else. The wristband is valid as soon as it is fixed around your wrist. From 19 until 27 October it is your admission ticket. It is no longer valid once you have removed it. 

I have a CJP card or another discount coupon or discount offer. Where can I purchase a ticket?
If you have a CJP card, you can purchase a DDW Ticket with CJP discount through this link. Please note: it is not possible to claim a CJP discount when purchasing a ticket at the door or to purchase a DDW Pro Ticket with CJP discount. Have you seen another discount offer? Then you can only purchase tickets with a discount offer online. No discount offers are available at the ticket desk.

Wow, those DDW bags are slick! Where can I get one?
The DDW Totebags are for sale on various locations at DDW. More information on these locations and the price of a totebag will be online soon.

DDW MUSIC FESTIVAL

Does a DDW Ticket provide access to the DDW Music Festival programme?
The DDW Ticket does NOT give access to the DDW Music Festival programme. You can buy a seperate DDW Music Festival ticket for all DDW Music Festival performances (except the DDW Music Specials), this ticket costs € 33,- (incl. service fees). You can also buy single show tickets at the door on the night of the show for € 10,- (DDW Music Specials not included). Check effenaar.nl for the full line-up and info.
 

If I have bought a ticket for a DDW Music Special, do I also need to have a DDW Music Festival Ticket or DDW Ticket?
No, an individual ticket for one of the DDW Music Specials is sufficient for visiting a concert. You cannot visit a DDW Music Special with a DDW Music Festival Ticket or DDW Ticket.

Where can I buy my DDW Music Festival Ticket?
This is possible via this website.

Can I also buy a ticket for one show or one evening?
Tickets for one specific evening are not available, but you can buy a ticket for one show at 10 euros. This ticket gives you access to one festival location for one evening. NB: tickets are only available at the door for the particular show, you can only pay cash and different prices apply for DDW Music Specials.

WEBSITE

How does the favourites feature on your website work? 
View the full DDW19 programme and filter the results by selecting a specific day, location, event, design discipline and design perspective. Select your personal DDW19 favourites by clicking on the heart-icon and include them in your personalised programme overview. View your personal favourites in your own My DDW environment and easily find them on your personalised DDW map.

How does the filter feature on the website work? Can’t I combine filters?
In the filter feature you can filter the programme by choosing a specific day, location, type of event, expertise or perspective. You can select a search query through clicking the circles. You can specify more options within one filter (e.g. days: Tue+Wed+Thu). You can remove the search query by clicking the circle again. 

Can I reserve bicycles on the website?
This is not possible. This year there are no ABN AMRO bikes available, but you can borrow an OV-Fiets (public transport bike) at the NS Station.

Is there a list of opening hours for each location?
No, there is not. Opening hours may differ for each event. You can look them up on the programme page for the particular event. The standard opening hours are 11:00 – 18:00 hrs.

I would like to know where I can see something about topic X.
You can use the filter on the programme page to find some of the disciplines. There are no dedicated overviews for every niche. Choose the most appropriate search filter and check if something matching comes up.

Can I find a digital map somewhere?
Yes, shortly before the event you can download a digital map from the ddw.nl homepage. You can also pick up a printed map at every DDW location during the festival.